Shipping policy
From the "Terms and Conditions" document:
2.3 - Delivery of goods
2.3.1 - We are only able to deliver goods within the United Kingdom. Any orders that request delivery arrangements outside of the United Kingdom will not be accepted or, if accepted in error, will be cancelled by us.
2.3.2 - The costs of delivery will be as displayed to you on the Website when you place your order.
2.3.3 - We will provide you with a delivery estimate during the order process and will confirm such delivery estimate in the confirmation email after your order is accepted. We aim to ship accepted orders placed before 1pm on the same day, and any accepted orders placed after 1pm on the following working day.
2.3.4 - If our delivery of your order is delayed by an event that is outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. We will not be liable to the extent that any failure to deliver was caused by an event outside our control, or because you failed to provide adequate delivery instructions or any other instructions that are relevant to the supply of goods.
2.3.5 - If no one is available at the delivery address to take delivery of your order, we will leave you a note informing you of how to rearrange delivery or collect your order from a local delivery depot. If, after a failed delivery to you, you do not re-arrange delivery or collect your order from a local delivery depot then we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract of sale between us.
2.3.6 - Goods will be your responsibility from the time they are delivered to the delivery address provided by you. You will only own goods once we have received payment in full from you.